Privacy Policy.

Last updated: 15 June 2026

1. Overview

This Privacy Policy explains how Scalewell ("Scalewell", "we", "us", or "I") handles personal information collected through this website and in the course of providing design services. I keep data collection to the minimum needed to run the studio and respond to enquiries.

2. Information I collect

• Information you give me. When you submit the contact form or email me, I receive your name, email address, and the project details you choose to share.
• Booking details. If you schedule a call, the booking provider collects the time slot and contact details you enter.
• Usage data. Like most websites, basic technical data such as browser type, device, and pages visited may be collected to understand how the site is used.

3. How I use your information

Your information is used only to:

• Respond to your enquiry and prepare a proposal.
• Deliver and manage design services you have engaged me for.
• Send project-related updates and, where you have agreed, occasional studio news.
• Maintain and improve the website.

I do not sell your personal information, and I do not use it for advertising.

4. Cookies & analytics

The site may use a small number of cookies or privacy-respecting analytics to measure aggregate traffic. These do not identify you personally. You can block or delete cookies in your browser settings, though some parts of the site may then behave differently.

5. Third-party services

I rely on trusted providers to operate the studio — for example hosting, email, scheduling, and build platforms such as Webflow, Framer, and Shopify. These providers process data only as needed to deliver their service and under their own privacy terms.

6. Data retention

I keep personal information only as long as needed for the purpose it was collected, to maintain business records, or to comply with legal obligations. Enquiries that do not become projects are periodically deleted.

7. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information I hold about you, or to withdraw consent to marketing communications. To exercise any of these, email sales@scalewell.ca and I will respond within a reasonable time.

8. Security

I take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but I work to keep your data safe and limit access to it.

9. Changes to this policy

This policy may be updated from time to time. The "last updated" date above reflects the current version.

10. Contact

Questions about your privacy or this policy? Email sales@scalewell.ca.